隱私政策
私隱政策
Airdefender承諾致力保護您的私隱。我們透過此網站所收集您的資料用以幫助我們提供更多更適合您的產品和服務,確保您在Airdefender網上商店有個人化及愉快的購物經驗,請繼續閱讀以下之私隱及有關個人資料的處理。
我們的保證
我們旨在完全符合香港特別行政區的《個人資料(私隱)條例》所規定的要求。為達到此目的,我們會確保我們的員工達到最嚴謹的安全及保密指標。Airdefender承諾保護您的個人資料。我們使用先進加密科技及安全的伺服器,以保障閣下的個人資料安全(包括姓名、電郵地址、地址、電話號碼、購買紀錄等)。當您傳送您的訂購資料時,我們的Secure Socket Layer(SSL)能避免您的資料在傳送時被第三者看到。
「曲奇」
我們使用「曲奇」(即cookies,當您進入某個網站時,網站伺服器傳送到您電腦瀏覽器, 並儲存在電腦硬件中的少量資料)以令您在Airdefender購物更方便。當您再次進入Airdefender, 我們的「曲奇」能辨認您的身份,令我們的服務更個人化。我們將會根據您的個人資料,提供更適合您需要的產品和服務。 大部份的瀏覽器皆自動接受「曲奇」。您也可以在您電腦的”preference”或”option”「選項」 上選擇不接受「曲奇」。如果您選擇不接受「曲奇」,您可能無法在Airdefender網上商店購物,但您仍可以瀏覽我們網站的部份網頁。
我們會搜集及保存的個人資料包括以下類別:
1. 姓名;
2. 生日日期;
3. 聯絡資料:電話號碼、傳真號碼、地址、電郵等;
4. 送貨人資料、聯絡電話及送貨地址;
5. 瀏覽互動內容的結果、瀏覽紀錄及交易紀錄;
6. 詢問、提議或意見;
7. 興趣及喜好;
8. 電腦操作系統及網上服務供應者的資料等
我們從不同的途徑搜集您的個人資料及保存該資料作以下用途:
1. 會籍登記、優惠和獎賞的提供;
2. 訂單處理、付款結算、送貨的要求;
3. 回應您的查詢;
4. 發出與我們的產品及服務、活動、推廣及專案有關的資訊;
5. 提供有關與本公司、本公司之供應商、業務夥伴及其他特選商號之市場推廣;
6. 提供度身訂造及愉快的購物經驗,個人化的市場推廣資訊;
7. 搜集統計資料、進行分析及提供不記名報告予內部及對外的客戶;
8. 進行與客戶、產品或服務有關的調查;
9. 對產品及服務質素進一步提升作出評估等
分享及披露
除非為了提供閣下所要求的服務或遇上以下情況,否則我們不會向其他人士或非關聯公司出租、出售或分享閣下的個人資料:
1. 我們可能與母公司、附屬公司及 / 或關聯公司分享閣下的個人資料,以符合此私隱政策所規定的目的。我們的母公司、附屬公司及關聯公司將按照此私隱政策的規定管有個人資料。
2. 我們將向可靠的合作夥伴提供資料,此等合作夥伴將按照保密協議的規定代表我們或與我們一同處理閣下的個人資料及維護我們的資料庫。
3. 我們會在必要時向金融機構、支付或信用卡公司、信貸資訊或諮詢服務機構或收款代理提供資料,藉以建立及支持閣下所享用服務的支付程序。
4. 因業務經營所需,我們可能在香港以外的地方處理或儲存閣下的個人資料;在此情況下,我們將遵照個人資料(私隱)條例的規定保護閣下的個人資料。
5. 我們需要對法庭傳票、法庭命令或法律程序作出回應,或需要建立或行使我們的法律權利或為法律索償辯護;及
6. 我們相信需透過分享有關資料,才能對不法活動、懷疑詐騙、違反本條例的行為或其他法律規定的情況進行調查、預防或採取行動。
購物資料
當您在Airdefender訂購時,我們需要您提供送貨人資料、聯絡電話及送貨地址等,讓我們能處理您的購物及通知您訂單的狀態。
會員通訊及電郵推廣
我們會以電郵通知會員最新的資訊及特別的推廣,如果您不希望收到有關的通訊,請隨時到我的賬戶取消訂閱。
讀取及更新資料
您可以向我們查詢是否有保存您的個人資料。若我們有保存您的個人資料,您可以透過電郵向我們提出要求以查閱、更新、更正或索取我們所保存之個人資料副本。我們會在批准有關之查閱或更新您的個人資料之前,作出合理的步驟去核實您的個人身份,我們會致力對您的要求作出回應,當中我們可能會收取合理費用作為該查詢的行政開支。
當您使用我們的網站時,您同意我們按上列所述的私隱政策般,收集並使用您的個人資料。 如果私隱政策有任何修改,我們會在這頁張貼出來,令您能盡快知道我們如何收集、使用及在甚麼情形下公開您的資料。
其他問題
如果您有任何與上述私隱政策有關的問題,歡迎電郵給我們。
電郵:cs@airdefender.com
Privacy Policy
Airdefender is strongly committed to protecting your privacy. The use of personal data will help us to add more products and services of interest to you and also to ensure that your shopping experience with us is an enjoyable and personalized one. Please read on for more details on our policies and practices in relation to personal data:
Our Pledge
We pledge to meet the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong). In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality.
We use sophisticated encryption technology and secure servers to keep your personal information (including your name, email and mailing address, telephone number and purchase history etc) safe. All your ordering information is protected during transmission by using the Secure Sockets Layer (SSL), which encrypts the information that you input so that it cannot be read in transit.
Cookies
We use cookies in order to improve your shopping experience when you visit Airdefender. Cookies are small pieces of information that your web browser stores on your computer when you visit a website. Our cookies let us personalize your visits to Airdefender and recognize you when you return. Information collected from these cookies may be used for the purposes laid out in this Privacy Policy Statement.
Most browsers automatically accept cookies. You can disable cookies on your computer by indicating this in the preferences or options menus in your browser. If you disable cookies, you may not be able to shop at Airdefender but will still be able to visit selected areas of the site.
Types of personal data that may be collected or held by us:
1. Name;
2. Date of birth;
3. Contact information including telephone number, fax number, address, e-mail, etc.;
4. Shipper information, telephone number and shipping address etc;
5. Website activities, records and transaction history;
6. Inquiries, suggestions or opinions;
7. Interests and preferences;
8. Computer operating systems and Internet service providers
The personal data collected will be used for the following purposes:
1. Membership registration, benefits and privileges provided;
2. Order processing, payment clearing requirements and delivery arrangement;
3. To respond to your inquiries;
4. Information about our products and services, marketing activities and promotion;
5. To provide promotions related to the Company, the Company’s suppliers, business partners etc;
6. To provide a pleasant online shopping experience, and to provide personalized marketing and promotional information, we will tailor the advertising and content of the page;
7. To collect statistical information for analysis;
8. To conduct survey regarding client base, products or services;
9. For products and services enhancement
Sharing and Disclosure
We will not rent, sell or share your personal data with other parties or non-affiliated companies except to provide the services you requested or in the following situations:
1. We may share your personal data with our parent company, subsidiaries and/or affiliates for the purposes specified in this Privacy Policy. Our parent company, subsidiaries and affiliates will hold personal data in accordance with this Privacy Policy.
2. We will provide information to reliable partners who will process your personal data and maintain our database on our behalf or with us in accordance with the provisions of the confidentiality agreement.
3. When necessary, we will provide information to financial institutions, payment or credit card companies, credit information or consulting service agencies or collection agencies to establish and support the payment process for the services you enjoy.
4. Due to business needs, we may process or store your personal data outside Hong Kong; in this case, we will protect your personal data in accordance with the provisions of the Personal Data (Privacy) Ordinance.
5. We need to respond to a court subpoena, court order or legal process, or to establish or exercise our legal rights or defend against legal claims; and
6. We believe that sharing relevant information is necessary to investigate, prevent, or take action on illegal activities, suspected fraud, violations of this Ordinance, or other legal requirements.
Ordering information
When you place an order with Airdefender, you will be asked to provide details such as shipper information, mobile, shipping address. This allows us to process and fulfil your order and to notify you of your order status.
eNewsletters and Email Marketing
Newsletter and special promotions will be sent to you via email, if you do not wish to receive our marketing communications, please feel free to unsubscribe.
Rights of access and update of personal data
You may check whether we hold any of your personal data and, if so, may also request access, update or correction, or request a copy of your personal data held by us via email.
We may take reasonable steps to verify your identity before entertaining your request. A reasonable fee may be charged to cover our administrative costs. We will endeavour to respond to you within a reasonable time. If we decide to change this Privacy Policy Statement, we will publish the amended Statement on this webpage, so that you will always be aware of our policies and practices in relation to personal data.
Further Information
If you have questions about this Privacy Policy Statement, please contact our Customer Service Representative.
Email:cs@airdefender.com